We gather two types of information about users through the Site:
Non-Personal Information. When users come to our Site, we may track, collect and aggregate Non-Personal Information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were “clicked.” We also collect information from the URLs from which you linked to our Site. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Site. Although such information is not Personally Identifiable Information, we may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of his or her point of connectivity.
You should be able to control how and whether cookies will be accepted by your web browser. Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar. If you reject our cookies, many functions and conveniences of this Site may not work properly.
Personally Identifiable Information. We collect Personally Identifiable Information that you provide to us when you register for an account, update or change information for your account, register in CTB competition, complete a survey, sign-up for email updates, send us email messages or other services on our Site. We may use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific challenge and/or services you select, send you updates about Online Challenge offered by CTB or other CTB events, and send you email messages about Site maintenance or updates.
Account Registration. If you register for an account on our Site, you may be required to provide us with Personally Identifiable Information such as your name and email address.
Updates. CTB may offer you the ability to receive updates either via email or by posting on portions of the Site only accessible to registered users. In order to subscribe to these services, you may be required to provide us with Personally Identifiable Information such as your name and email address.
Participation in Online Challenge. CTB offers users the opportunity to participate in an Online Challenge on or through the Site. If you desire to participate in a challenge, you will be asked to provide us with certain information necessary to conduct such a challenge. This information may include, among other things, your name and email address.
If you participate in an online Challenge, we may collect from your certain student-generated content, such as assignments you submit to instructors, peer-graded assignments and peer grading student feedback. We also collect challenge, such as student responses to the challenge questions, assignments and surveys.
Identity Verification. CTB may offer you the ability to verify your identity for selected challenges. In order to enroll for these services, you are required to provide us with Personally Identifiable Information such as your name, address, date of birth, a photo identification document, and a sample of your typing patterns.
Communications with CTB. We may receive Personally Identifiable Information when you send us an email message or otherwise contact us.
Third Party Sites. We may receive Personally Identifiable Information when you access or log-in to a third party site, e.g., Wechat, from our Sites. This may include the text and/or images of your Personally Identifiable Information available from the third party site.
Surveys. We may receive Personally Identifiable Information when you provide information in response to a survey operated by us.
Partner sites providing Online Challenge related tools and services to CTB users may collect nonfinancial individual level user data regarding the individual’s use of that partner site while engaged with such Online Challenge related activities, and the partner sites may share that data with CTB for the purpose of improving CTB’s services, the partner site’s services, and the individual’s education experience. This data includes information such as the amount of time spent on the partner site and pages viewed.
Third Party Credit Card Processing. CTB provides you with the ability to pay for Online Challenges and other services using a credit card through a third party payment processing service provider. Please note that our service provider – not CTB – collects and processes your credit card information.
Updates. We use Personally Identifiable Information collected when you sign-up for our various email or update services to send you the messages in connection with the Site or an Online Challenge. We may also archive this information and/or use it for future communications with you.
Participation in Online Challenges. We use the Personally Identifiable Information that we collect from you when you participate in an Online Challenge through the Site for processing purposes, including but not limited to tracking attendance, progress and completion of an Online Challenge. We may also share your Personally Identifiable Information and your performance in a given Online Challenge with the instructor or instructors who grade the Challenge, with teaching assistants or other individuals designated by the instructor or instructors to assist with the creation, modification or operation of the Challenge, and with the institution or institutions with which they are affiliated. Also, we may archive this information and/or use it for future communications with you.
Identity Verification. For services that require identity verification, we use the Personally Identifiable Information that we collect for verifying your identity, and for authenticating that submissions made on the Site were made by you.
Research. We may share general Challenge data (including assignment submissions, grades), information about your activity on our Site, and demographic data from surveys operated by us with our University partners and other business partners so that our University partners and other business partners may use the data for research related to online education.
Disclosure to CTB Operations and Maintenance Contractors. We use various service providers, vendors and contractors (collectively, “Contractors”) to assist us in providing our products and services to you. Our Contractors may have limited access to your Personally Identifiable Information in the Challenge of providing their products or services to us, so that we in turn can provide our products and services to you. These Contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of the Site or the Online Challenge. Access to your Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for us.
Disclosure to Acquirers. CTB may disclose and/or transfer your Personally Identifiable Information to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business or assets of CTB to which your Personally Identifiable Information relates.e-Readers. If we receive any Personally Identifiable Information related to the extent to which you use designated e-Readers to access CTB materials, we may archive it, and use it for research, business, or other purposes.
You can access your Personally Identifiable Information and confirm that it remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners by logging into the Site and visiting your user account page. You may also contact us via email@example.com. We try to answer every email promptly, but may not always be able to do so. Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain your Personally Identifiable Information.
If you have any privacy-related questions, unresolved problems, or complaints you may contact us via firstname.lastname@example.org.
CTB’s Sites are primarily operated and managed on servers located and operated within the China. In order to provide our products and services to you, we may send and store your personal information (also commonly referred to as personal data) outside of the country where you reside or are located, including to China and the United States. Accordingly, if you reside or are located outside of China, your personal information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your personal information. We are committed to protecting the privacy and confidentiality of personal information when it is transferred.
Effective as of 15 October, 2016.